COPC® Best Practices for Customer Experience Operations (BPCXO) Virtual Training

June 15 to 18 and June 22 to 26, 2020

- No. of sessions: 9 sessions
- No. of hours per session: 4.5 hours
- Time: 8.00am to 12.30pm, India Standard Time (UTC+5.30)
           2.30am to 7.00am, GMT


Please complete the information below if you are interested in attending this training. Once you click SUBMIT, your form will be sent to Arpit Garg (, Consultant, APAC Region, and he will provide you with more details.


Registration is confirmed upon receipt of payment. Payment not received before commencement of training will result in entry being denied.

1.) For Telegraphic Transfer (TT) /Electronic Funds Transfer (EFT), our bank details are as follows:

Pay to INR Dollar Account (free of all bank charges):
Bank: Kotak Mahindra Bank Limited
Bank Address: II-5C, Mittal Court, 224, Mariman Point, Mumbai - 400021
CRN: 79638751     Bank Code: 0958
IFSC (For RTGS & NEFT): KKBK0000958
Account Name: COPC India Private Limited
Account No: 8711480524
Please quote our invoice number.

2.) To pay by Cheque:

Cheque should be crossed and made payable to COPC India Private Limited. All payments must be made in India Rupee. Please write the invoice number that you are paying on the reverse side of your cheque and mail to:

COPC India Private Limited
247, First Floor, Udog Vihar, Phase IV,
Gurgaon - 122015 Haryana, India

3.) To pay by Credit Card:

Let us know if you would like to pay by credit card and we will send you a link for you to make online credit card payment. 


Confirmed registrations for any training class or workshop can be cancelled up to thirty (30) days prior to the session without penalty. Any cancellations within thirty (30) days of the training or workshop start date will not receive a refund of the session registration fees but may be allowed to adjust to a future class; rescheduling within fourteen (14) days of training or workshop will bear a INR10,000 penalty. The balance of fees can be applied to the next scheduled training or workshop only. You may send a substitute without penalties with prior written notification.

In the event COPC Inc. must cancel any sessions for any reason, COPC Inc. will be responsible only for refunding course registration fees received.  COPC Inc. is not responsible for losses on advance purchased airfares or other travel arrangements made by the participant or employer.