Introducing COPC® Best Practices
for Digital Assisted CX

Free Webinar!

Join us for this free webinar introducing our newest training, COPC Best Practices for Digital Assisted Customer Experience (CX). We will cover the main best practices and pitfalls for effective design, implementation, and operation of bots and related digital systems. The three main categories are customer touch, production, and support bots and the use of NLP (natural language processing) in artificial intelligence (AI).

Our new COPC® Best Practices for Digital Assisted CX training course, in August, will provide you with all the information you need to develop, implement and improve the customer experience when using bots as part of the Service Journey for your customers.



Webinar Registration
June 16, 2021
2:00 p.m. Central European Summer Time (UTC+02:00)


Please complete this online form to register for this webinar. Once you click SUBMIT, you will receive a confirmation email.

You are strongly encouraged to register early, as spaces are limited. Successful registrants will be notified by email on a first come first serve basis.

By clicking SUBMIT, you agree to further communication from COPC Inc. regarding this webinar.

Please note: Upon successful submission, you will see a “Thank you” screen.  If you do not see the “thank you” message immediately, please review your form to ensure all fields are complete.